Positronic Appreciates Customer Recognition

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Positronic is honored to have been given a high ranking among connector suppliers in a recently released survey conducted by Bishop and Associates. Incorporated in 1985, Bishop and Associates is a market research firm specializing in the global connector market.

The “2009 U.S. Customer Survey of the Electronic Connector Industry” is a survey of OEMs, contract manufacturers and distributors to determine how the connector industry and select connector manufacturers are performing. The survey establishes a benchmark by measuring performance regarding price, delivery, quality, product offering and customer support in the connector industry.

In the 2009 survey, Positronic was ranked 10th among 47 connector manufacturers. Positronic prides itself on providing close customer support though a wide variety of channels. Therefore, we are particularly pleased to have been ranked especially high in customer support areas.

Positronic provides one-on-one customer service through factory direct sales personnel located in major marketplaces around the world. In addition, Positronic associates located at our Springfield, MO, headquarters still answer the telephone to provide immediate assistance to customers. You won’t get an answering machine.

Also, Positronic’s world class web site provides customers with 24/7 access to product information and technical data. In the 2009 survey, Positronic’s web site was ranked 8th out of 47.

Positronic has been a supplier of high reliability connector products for 43 years. Our power, D-subminiature, circular, and rectangular connectors offer many unique options and allow customers to configure connectors to meet individual needs. We are also eager to develop new connectors designed to customer requests.

As an ISO9001 and AS9100 supplier, our goal is continuous improvement. In Bishop’s 2003 survey (the first survey in which Positronic was ranked), Positronic ranked 23rd out of 40 connector suppliers. In 2009, we improved our ranking to 10th out of 47. We are determined to continue this upward trend and to maintain our level of commitment to our customers’ needs.

For more information contact Positronic Industries at 800-641-4054 or visit us at www.connectpositronic.com.